Customer Support & Complaints Policy

We value our customers and strive to provide prompt support and resolution of issues.

Support Channels:
Email: support@lamrontours.com
Business Hours: Monday to Saturday, 08:00–17:00 (GMT+2)

Complaints Process:
All complaints must be submitted via email. We commit to acknowledging and addressing all issues within 7 working days.

Refund/Dispute Resolution:
If applicable, refunds will be processed within 7 working days. Any disputes will be resolved via email communication.